工作职责
• responsible for marketing and business development activities aimed at the expatriate community
• Ensure a consistent presence and visibility of the UFH Health brand by engaging and fostering long-term relationships with key stakeholders (diplomatic representations, international/bilingual schools, community associations etc.)
• Attend and organize relevant expatriate community fairs, conferences, events etc. to promote the UFH Health brand and to track the effectiveness by leads conversion trackers
• Initiate community engagement/outreach activities including workshops, trainings, health talks, educational programs etc.
• Act as point of contact for health-related enquiries from foreign community and liaise with relevant internal departments
• Lead and oversee the content planning, creation and publication of the organization’s Foreign-languages(English, French, Japanese mainly) social media platforms and website
• Oversee and support the development and proofreading of English-language service brochures, flyers and other hard-copy and electronic content
• Explore areas of collaboration with businesses/corporates and develop tailor-made healthcare solutions in collaboration with relevant departments
• Gain insights and collect feedback on customer experience and satisfaction and work with relevant departments to enhance services